Product Support
Products within the Auria Commercial and Public Sector Business Unit play a vital role in our customers’ missions. Our team is committed to delivering exceptional service and support for every solution in this portfolio.
General Support
Products within the Auria Commercial and Public Sector Business Unit play a vital role in our customers’ missions. For assistance with any Auria services, account questions, or general technical inquiries, our team is here to help.
Availability: Mon-Fri 9AM – 5PM (Eastern Time)
E-mail: support@auria.space
Astro Scheduler
Auria provides full support for Astro Scheduler, including installation, licensing, technical assistance, and ongoing maintenance. For support, please contact us at the email below.
Availability: Mon-Fri 8AM – 5PM (Eastern Time)
E-mail: scheduler_team@auria.space
SpyMeSat
Auria provides full support for SpyMeSat, including app assistance, account support, imagery delivery issues, and technical troubleshooting. For any SpyMeSat support needs, please contact us at the email below.
Availability: Mon-Fri 8AM – 5PM (Eastern Time)
E-mail: spymesat@auria.space